Make sure the external hard drive is compatible with PS4 platform.It is possible that a certain USB port of PS4 is malfunctioning, and the hard drive might work properly with another port. Connect the external hard drive through another USB port of your PS4.In other words, you have to make sure the external drive is directly connected to your PS4 via one of its USB ports. PS4 doesn’t support any wireless external hard drives, so you have to make the external hard drive wired to your PS4. Make sure your PS4 external hard drive have a wired connection.If you encounter PS4 external hard drive not showing up or recognized issue from the very beginning and you have never made it work, the solutions introduced in this part could be effective for you.īefore you try any technical methods, you can do the following self-examination to troubleshoot PS4 external hard drive not working issue by yourself. Case 1: PS4 External Hard Drive Not Working from the Beginning Which case are you in? Figure out your own case and find the corresponding solutions in the following contents. Some users complain that the external hard drive doesn’t work on their PS4 from the very beginning, while other users report that their PS4 external hard drive worked fine before but it stopped working suddenly. If PS4 external hard drive stopped working, perhaps there are some problems with the hard drive itself or something wrong with the PS4 system.įurther reading: If you are using PS4 USB drive as extended storage and it is not recognized by your PS4, you can read this guide to get some solutions. But sometimes, their PS4 doesn’t response to the connected external hard drive without any error messages. In some cases, users might receive an error message that the USB storage device is not connected. As a result, they are unable to access the games or application saved in the PS4 external hard drive, which is really a frustrating problem. According to the reports from PS4 users, the external hard drive cannot be connected or recognized, or is not showing up in their PS4. Unfortunately, the PS4 external hard drive might stop working sometimes. In this way, users are able to enjoy more games on their PS4 without worries about running out of space and play their games on another device easily. PS4 External Hard Drive Stopped Working FAQĪbout PS4 External Hard Drive Not Working Issueĭue to the limited size of PS4 internal hard drive, most users would like to add an external hard drive for PS4 to get larger storage space.Bonus Tip: How to Recover Data from PS4 External Hard Drive.Case 2: PS4 External Hard Drive Stopped Working Suddenly.Case 1: PS4 External Hard Drive Not Working from the Beginning.About PS4 External Hard Drive Not Working Issue.

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